We ordered a meal and ate outside with our friends. Once we were finished I went in to get a refill from the cup I had just bought. And the soda dispenser wasn't working. I asked if they knew and they said, "Sorry Hun, we just saw you walk in with the cup, as soon as you go outside the building you can't refill it." Despite the fact we had the receipt. They literally turned off the machine, so we couldn't get a refill for the road... I couldn't believe it. Some customer service.