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  • This was our second purchase from Hi-Line Garage. We love Infiniti vehicles, and need all wheel drive since we live about 2.5 hours away in Asheville. These vehicles are difficult to locate, and Hi-Line gets them frequently. The first purchase was an Infiniti M 35x in April 2009 and we just traded that car yesterday for an Infiniti M 37x. We called Jimmy on Monday morning to see if the car was available, it was, so he had the car cleaned up and ready for us. In the ever changing world of real estate, we couldn't leave Asheville, so had to wait until Tuesday. We showed up and the car was perfectly detailed. Hi-Line seems to be very picky about the cars they take in, and this one didn't disappoint at all. Jimmy took us for a great test drive and we decided this was the car we wanted to purchase. They were very fair on the value for our trade, and we quickly had a deal put together. We usually pay cash or have financing arranged prior to buying, they were even able to beat the rate our credit union offered. We were in & out very quickly. Jimmy programmed our bluetooth and we were ready to roll. The owner, Ali, was as nice as the first time we met him and he remembered who we were when we called the about buying this second car. Their customer service is top notch. Sales can be a tough business, and those not in the business of sales don't always know what we go through. I would venture to guess some of the other reviews are a "bit" exaggerated, the reviewers a bit "sensitive". When someone calls me to see homes, if they haven't been to a bank to get pre-approved, they won't ever get to sit in my Infiniti to go look at homes. We all have standards for doing business, and Hi-Line has earned my business again. I'll be to trade my SUV for another SUV soon!
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