This place could be soooooooo great. It's such a great concept. Unfortunately the service is always just plain rude. I've been here a dozen times and never once has anyone ever said thank you. Today, they were obviously having some plumbing problems with water overflowing from the bathroom into the seating area. Not pleasant and still no thank you. The baked goods are outstanding, but I'm honestly not sure if it's worth wading through the attitude to buy them. Definitely some room for improvement here.