I absolutely love their customer service, they don't question it when you're returning stuff and if something is wrong with your purchase they always try to help you and resolve the issue. It's a super clean shopping environment and they pretty much have anything in stock and if they don't, they'll order it online and it'll be shipped to your house for free. I love the jewelry and shoes section and the ebar outside of it, is just a bonus and you've got to try their drinks, so delicious.