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  • Their new location is incredibly slow. The line was to the door, and this location seems smaller than when it was in the plaza, so we figured the wait wouldn't be too bad. Wrong. Timed it, took 32 minutes to get in, order two bowls and back to the car. Staff was rude, and seemed inexperienced even though they stated they worked at the previous plaza location. Word to the management - teach your staff not to argue with a customer. If you didn't hear what we ordered - just ask and clarify. Management nowhere to be seen. We will be going to the Independence location and others until this one gets their business back together.
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