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  • I do understand that this is the soft opening, but I don't think that the main problems I had were staff issues as the staff was very friendly when we went. First, the seats were pretty small, I was in the last row of the reclining section and even all the way reclined, could not see without bending my neck. When I was trying to watch the movie and eat I would have to be upright which made me have to bend my neck back even more, so as nice as the recliners were I would recommend sitting further back. Our server was very nice, but it did seem to take a while for things to happen. One problem I noticed was the way of ordering, I've never been to another Alamo so I don't know if ordering is the same, but you put a piece of paper vertical with what you want written on it. The problem is is that when you put it in its only about a 1/4 of an inch taller that the paper that is horizontal. I found myself having to spend a couple minutes fiddling with the paper to have it stand tall, so the attendant could take it. It also seemed to take a while for the attendant to come by and grab the order, and our theater was only half full. Another issue I had was I put an order in, it took about 10 minutes for the attendant to grab it, and then wasn't told until the check was dropped about ~40 minutes later that is was last call and they would not be able to make my shake. I was looking forward to it, so it was pretty disappointed to learn it wasn't coming out. Also I feel as though the attendant should know when last call is, and could have told me when he grabbed my order, or at least within 5 minutes of putting my order in. The popcorn is bottomless, but they give you a small amount and we ordered at the beginning of the movie and by the time it took to get our order bring out the first round we were only able to get one more refill. I just don't see myself coming back here anytime soon, even with some staff kinks worked out. My local theater is cheaper, every seat is a decent view with a seat that reclines,
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