Polite, quick service inside and at drive-thru.
Have had the steak bagel several times and it is consistent.
I always dispose of the egg as it is the same rubbery puck you get on every fast food restaurant breakfast sandwich. As another reviewer mentioned it tends toward bland, but I found it needed only a bit of salt. Another way to improve the flavor profile is to get it on a sesame or everything bagel instead of the standard plain.
The rest of the sandwich offerings are about the same - nothing special, but not bad either.
The doughnuts are doughnuts. Dunkin is the only place I've found nearby that carries a chocolate glazed donut - where the doughnut is chocolate, not the glaze. This is my favorite type of doughnut, so until someone else starts making them, I'm hooked here.