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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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  • So we ordered food from here via a 3rd party delivery service. They delivered our food promptly and within the suggested time. However, they missed some items. So we called the restaurant to let them know of the missing items. The staff member who answered the phone said that they can fix and properly fulfill our order. To do so, we would have to come by the restaurant to pick it up which doesn't make any sense since we ordered for delivery for a reason. In response, the staff member then tried to blame the error of not fulfilling the order on the delivery service. So, instead of trying to fix the problem, the staff member thought it would be better to not fulfill what we ordered and tried the blame game on somebody else. Denying accountability when it is clear that the error lies with you, is not what I would call even decent customer service. We will be ordering from here again.
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