I had my first session with Heather for my upper lips ,chin and jaw line.It was also my first ever laser sitting.Quick painless and done within 5 minutes.I mainly had hair growth on the left side of my chin ,prior to the session i was asked to shave the areas everyday where I wanted to have laser (i used to wax) and come back after couple of weeks.By the time I went,I had developed pretty thick growth of hair.Even though I was explained everything before , Honestly it scared me,questioning myself,Why did i do this?What if it doesn't go away?.Anyways after the session Heather told me that I should continue to shave and after about week -10 days I would see the difference.I kept shaving with not a percent of difference after a week.I called up the clinic and the lady who attended my call,told me that I should wait for few more days and she can book an appointment for free a week from then ,If I still see no change.Well to wrap up my story,by mid of 2nd week i realized that almost 90% of my hair had disappeared.Heather has done a great job.I just regret that I should have done this earlier.The growth on my chin used to make me so conscious.Over all I am very happy and looking forward to my next appointment.