Normally I absolutely love this place. Everyone is so great. Food is delicious and bakery is great. This morning however was service mistake after service mistake. Waiters name was Alex younger black dude. He was nice just took forever to do everything this morning. Coffee cup set empty most of breakfast. Food took forever to come out. When it did my corn beef hash was ice cold with a hot egg on top, that made for a really weird first bite. The food was actually delivered by the General Manager. It was busy and maybe he didn't notice the place was cold. Now I'm not one to send food back so I just ate the bagel. Figured when Alex came back and had seen I only ate the bagel he'd ask. Ha! Nope just said "let me get this out of the way" maybe Alex was having an off day or maybe he was overwhelmed with his section. So I still gave him a good tip. On the way out I see Alex helping a lady pick out cookies in the bakery... good customer service for the lady I guess but what about the 9 tables full of people with no coffee and cold food... oh well, Chompie's is still one of my favorites. Just failed me this morning.
UPDATE: Less than 24hrs later a member of Chompie's reached out to me and expressed concern over the issues I had. This is why I love this place. Truly care about their customers. I can't stress enough how happy I am with their response. So I've change my review to 4 stars