As soon as you walk in they have kiosks so you can bypass the line. I decided to try it even though there was no line. It asked for my Panera card which I do not have. If you don't have it they want you to sign up which would be perfect if I wasn't already a member. There was no option to enter my phone number. I walked away and decided to order from the table on my app. The first table I sat at number 38 was sticky so I moved two tables down. The app asked for my table number. Easy enough. Ordering on the app was super easy. I was able to redeem my free bagel coupon which the people at the counter can never find. You can pay off the app which is a plus. The only thing I don't like is that it asks if you would like to leave a tip. I chose not to because I haven't received the service yet. My food was delivered by Caleb who was super polite and well mannered. I think I just found my newest way to order from here. You guys rock!!!