I've had an excellent experience with Marko there recently when I brought my beloved Miele vacuum in to have the hose replaced as my dog managed to chew some holes in it -- she hates vacuums like many dogs.
I had been there before to purchase some laundry detergent and other cleaning accessories -- they carry some German imported products that work really great and you can't find them anywhere else. Vacuums Plus also sells a wide variety of OEM vacuum bags and accessories, in addition to quality appliances (for those with European or higher-end vacuums, you may know how hard or expensive it is to find replacement vacuum bags). The location is very convenient for me as it is the only reputable vacuum store in the downtown area.
My vacuum was fixed quickly and Marko even found another issue which I was never aware of and he managed to fix that too without any cost to me and improved the suction power of my vacuum! Marko is a true pro, takes pride in his work, is honest and very knowledgeable.
He's also a very good resource in vacuums and other household cleaning appliances. I am in the market for a cordless vacuum and he gave me some good recommendations based on my home, lifestyle and type of use. He was never pushy nor I never felt obligated to buy anything.
Thanks Marko & Vacuums Plus!