The shuttle driver Pedro and warm chocolate chip cookies are why this hotel gets two stars. We had a flight cancellation and had to book quickly over the phone to find a last minute room. Being a Doubletree I thought the quality would be consistent with past experiences. Unfortunately this room was dated, dirty and noisy! Popcorn ceiling, stains in tub and on curtains, carpet that looked dirty. On top of that the rooms are set up around a courtyard/pool area with doors to the outside so you hear every screaming kid in the pool until 11pm. (There was a high school band staying at the hotel). We had to be up at 4:30 for our flight and called down to front desk at 10 to ask if they could be requested to quiet down a little. About a half hour later we called down to ask for earplugs b/c the noise continued. No earplugs, so bring your own if you need to get to sleep early.