Not so great in my view.
I recently stopped in Burlington twice in the last month, purchasing over $100.00 of shirts and a down jacket. These are my observations:
1. The store is not clean. It reminds me of Ross in the sense that there are always lots of clothes on floor or in the wrong place and the employees seem content to just talk to each other instead working to make the place organized and clean.
2. For being a "coat factory" their selection was dismal. Honestly, after seeing their selection I actually decided to try my luck looking for a jacket online rather then buy an overpriced jacket that has been sitting on the floor.
3. Staff is not friendly. I went to the dressing room to try on a few things and the gal at the front was talking to another employee and wouldn't acknowledge me until I asked for her attention (I was standing in front of her).
4. If the tag is wrong, prepare to be overcharged. I bought a jacket and apparently it was a part of another system jacket, which I didn't know. The cashier decided the only reasonable thing to do was to charge me for the full price of the entire system jacket, despite the fact that there was no other part to that jacket on the racks or anywhere else I could see. "It's still the same price" she said. Gee, thanks.
5. Prices not that great compared to their competitors. Dillard's clearance center is in MetroCenter Mall down the street and they have similar items, cheaper, better brand names, and far greater selection in my view. Try them first before going here.