Just had my dining chairs reupholstered. It was pricey even with the discount but overall I'm satisfied. The chairs came the day after the agreed date. They were late for the time to drop off chairs so I re-scheduled for next day. Got an estimate through email before owner Bob came to our place for fabric selection and a final price sent to me next day via email. Got a free estimate on a sofa for re-upholstering during the drop off. Overall an honest vendor.