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  • I typically use Turbo Tax online for my taxes, but since I had some specific circumstances this year, I decided to try out a professional. I had seen the commercials about "getting my billion back", so I decided to give them a shot. When I entered, an older, and I mean much older, employee came out to greet me and take me back to his work station where he started my tax return. He was friendly to begin with and maintained that demeanor throughout the time we worked together. However, he was horribly incompetent. He could only type one letter at a time with his pointer fingers and was therefore VERY slow. I had to point out errors he was making numerous times along with how to correct them. So after spending an hour, yes, an hour, with him, my tax return was less than half what Turbo Tax was gonna give me. Then on top of that, he wanted to charge me just under $200. I quickly escaped and never looked back. Went back to Turbo Tax, paid for their extra service which was only $50 and got 4 times what H&R Block said they could get me. Moral of the story: run. Run far away from them!!!
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