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  • 2.5 stars. Maybe. Maybe I'm spoiled from having just completed a two week stat at a four seasons. Or maybe this hotel simply isn't that good. Check in was fine. Check out was fine. Room was fair. Floors kind of dirty and sofa bed as well as king bed were uncomfortable. Pillows honestly terrible. Kind of funny when I checked in because front desk person told me I had 'strip view' room...laughable. The strip is like 5 miles away. Stratosphere tower looks like tiny miniature model from where the hotel is. Funny. Here's the main issue I had...first day we checked in I called and spoke to girl at front desk to request more towels and another bath mat. She said 'I don't know if we have those. I'll call you back.'....never called back. Never got towels. Don't know if she didn't know what a bath mat was but since there was one in the room, I know the hotel has them. Anyhow... Next morning, I left a decent $3 tip for housekeeping along with a note asking for more towels. This is what I got....beds barely made, dirty floor not cleaned, sofa bed not made and a stack of 5 bath towels (room came with 4 originally) on the counter. Not put away in proper location, no face towels, typical number of hand towels. My $3 gone. Didn't bother to tip after that. Wifi sucked. Other than not being able to sign into Hilton honor wifi and not getting any help from girl at front desk was the issue of getting kicked off every day. Plus the embarrassingly slow speed of the connection when connected. Girl at front desk told me to just sign into the regular complimentary wifi. Said it was all the same. Is it? Don't know. Seems redundant to have comp wifi for Hilton honors members if it's the same as the free wifi. Oh well... Only other issue for me was airplane noise. All day. All night. Every 10 minutes. Maybe less. Location was bad. Not near anything you'd want to see or do. Neighborhood a little sketchy. I certainly wouldn't walk anywhere from this location especially if I was a woman. Oh. And I'm a Hilton honors member who paid with my stay with points. Can't imagine how the other customers are treated and what their rooms looked like. Won't return and won't recommend.
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