Another company told me I needed a new garage door. I did some research and noticed all of the positive reviews about All Access Garage Door and decided to call them. Barb was very nice and professional on the phone. They said Travis was coming to give the estimate.
Travis showed up. He's very cordial. He opened the door and heard a pop. The other company told me that the pop was my door going out and needed to be replaced. Travis said the pop was due to the cables crossing over each other. And I don't need a new door. He reset the cables and spring and lubed the door, cables and springs in about 15 minutes. The door operates perfect now. He just charged for a service call which was $65.
Kudos to Travis and All Access Garage door for their honesty. I was ready to fork out $900 for a new door. We will definitely recommend them to friends.