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  • It took me a few days to calm down enough to give this facility a review. First off, the receptionist was very pleasant and professional. There were four people ahead of me. I waited approximately 20 minutes then another person called me into the back. Again, very professional and friendly. Took B.P. temp. Etc. I asked her if she could please leave the door open since I am very claustrophobic and she did. About 20 minutes into the wait I hear a male voice tell her to close the door. When she did I got up and opened it again. That's when it turned ugly. George Fuzta, who I found out his name later, started talking to me like I was a child and told me I had to shut the door. I asked who he was and he said he was to Dr. Then I explained that I could not have the door closed for that long of time and he still insisted I did! I guess he didn't want me to see him as I did sitting at the desk on the computer while patients were waiting for at least 10 minutes. 10 minutes later I decided to leave. I didn't want to even look at George Fuzta so I proceeded to walk out then out of the mouth of George came (and I quote) " Drive safe!" How unprofessional could you possibly get? I asked for his name and with his arrogant voice he said, "here, let me right it down for you! End result was I gave him my 2 cents worth of what I thought of him and headed out only to see about 20 people in the waiting room. I spoke to the receptionist for a minute regarding the $60. charge and she very nicely gave me information on who to call for a refund. The billing dept called and credited my account but I never did hear back from Dr. Michael Dunn, the president and DMO of Fast Med. I really can't comment on the medical care at this facility since I was never seen but I can comment of the complete disrespect of an employee who claimed to be the Dr. (again later found out that he was a physician assistant). What ever happened to customer care and appreciation?? I did tell a few people later that evening about my experience and one told me that they forgot about her since she was in the back room. Then heard someone ask where she was! Another dissatisfied person.
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