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  • I would give this Kohl's less than one if possible. As I prepare for a quick trip I needed a new passport holder. I went into the store and went to the men's wallet section and took out my passport and proceeded to try to line up the passport with large wallets. A store employee attempted to help me and after a few minutes told me the one on line he had never seen in store. So I made my way to luggage to see if they had anything to work as the kiosk stated it was in that department. This area was a complete mess this area was dangerous. To walk without having to step over tattered and torn products and empty products boxes including shoes. I found One Samsonite passport wallet and made my way to the register. At check out that same employee asked me if I would empty my pockets because the area near luggage had shown several items that have been removed from their packages. Basically accusing me of stealing. He asked me to empty my contents of my pockets and this would be the easiest way for them to determine and not shoplifted the missing items from the luggage department. I asked him to call the police. I had emptied my pockets onto the counter at the register and when he could not find any items he asked me if he could look into my pockets. I asked him to call the police or I was and started to dial and manager came and she had no visible name tag and after complying with there demands. I asking to pay for my product and leave they wasted an hour. They offered me 10% off my purchases and their sincerest apologies for he was only doing his job. Security officer... The only reason I went to Khols is because I already had a ten percent off coupon that I received in the mail. The employees who makes minimum wage doing his job between his beard and body piercings in a large hoop earring. I never judge anyone by appearance but when I asked if he had seen me take anything. No was his answer the staff are at Kohl's are basically you get what you pay for minimum wage part-time highschooler's earning a living. The management not much better promoted high school students trying to make a living. Extremely humiliated. They never found anything in my pockets. And never call the cops. But made a spectacle out of me. Now I know why I always throw Kohls 10 to 50% off in the trash it's because that's where Kohls belongs. In closing, how many thieves bring their passports, volunteer to call the police and empty their pockets at the request of a stranger and still make a purchase. Your experience may vary good luck! I shredded my Kohls card & paid the balance. Done!
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