| rev:text
| - The "new & improved" Iowa Cafe leaves a lot to be desired. The restaurant has moved from it's former location into an old vacant fast food drive-thru establishment (I believe it used to be an Arby's). My husband and I have been on & off again customers over the years and have never had any major complaints about the wait times, food or service levels. After driving through the area a few weeks back, we noticed the new signage, "Iowa Cafe," and we're both thinking, "Cool, they're moving" and we were excited to come back. Well, with much disappointment I must say, our experience was sub-par at best, which is NOT at all what we were expecting. We arrived, placed our name on the waiting list, which in all we maybe waited 10 mins (if that), so that was a thumbs up. Then we were seated at a 2-top by the exit door, which looked like the space would best serve a newspaper rack and a couple of gum ball machines, rather than a spot to enjoy a meal (thumbs down). We were seated by the owner and quickly greeted by the waitress who filled our drink order (2 coffees). When she returned, we quickly ordered; my husband a 2 meat omelet and I ordered 1 pancake, 2 sausage links with 1 scrambled egg, nothing too complicated, right? Wrong! After finishing up our 2nd cup of coffee having waited over 20 minutes we began to wonder where our food was, just then an older couple was seated across from us in an equally poor spot. (On a side note, when we were seated a young couple with a baby in a highchair were sitting in this spot, when the owner came by and moved them to another table stating that it is a fire hazard to seat anyone there). About 15 minutes later, the couple who was sat across from us received their food. The older man quickly said, "Have you folks received your food yet?" We smiled and politely said, "no, not yet." Then he said, " you know we've been going to the Iowa cafe for over 30 years!" And after a few minutes of chit-chat, we settled back into our tables. Now, finishing our 4th cup of coffee, our wait time had surged to over 40 minutes. We had a vet appointment for our dog at 1:45pm, it was now 1:05pm, not able to wait any longer and seeing no signs of our food, watching table after table receiving theirs, we finally flagged down our waitress and said, "we never received our food, we've been waiting 45 mins!" The waitress looked shocked (however, keep in mind she was filling our coffee cups the whole time and serving others around us whom she helped AFTER us).. The waitress did do the right thing, she comped our coffees and didn't charge us for the food we never received. At that point, we up and left even more hungry than we had come, but now had nothing in our tummies to offset our extreme coffee buzz. This may have been an oversight, but having said nothing is worse than keeping us informed or admitting a mistake was made. We will not be back.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)