I really wanted to like this place, so even after a bad experience the first time (thinking they were just having an off day), I decided to try again. Stale bread, off tasting turkey, lukewarm soup, and a mushy chocolate covered strawberry. Ugh! When I spoke to the manager, she obviously wasn't interested in what I had to say. I didn't necessarily want my money back but an "I'm so sorry" would have helped! Don't waste your time and $ here. Just go to one of the many other restaurants here who serve good food and care about what their customers think.