Not a word was said!
I ordered and paid online, printed my receipt. After I had completed my order their website instructed me to go to the store, stand in the "Express Pickup Line" and pick up my order at a designated time.
I walked into the store, there is no "Express Pickup Line" so I bypassed other customers to pick up my order. I told the lady I was there to pick an order, she saw the paper receipt in my hand and motioned for me to give it to her. She read the receipt, grabbed the order and handed it to me. I said thank you and she nodded her head.
Not a word was said, no greeting, not a thank you or is there anything else I can get for you.
Food was marginal, but the treatment was poor. I hat leaving poor reviews, but they deserve it.