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| - I just came back from Fresh a few minutes ago and had another awful experience there. The servers here are very ill-mannered.
The first time I came to Fresh I went with my friends and although I was the only one fluent in English in the group somehow the waitress seemed very annoyed with me. I was just as courteous as my friends but whatever reason she was rude. I found out the reason today. I came to the store again, there was a girl at the cash, I waited for her to greet me but as soon as a lady behind me asked for help she went and helped her.
This guy was walking so slow to the cash, stood behind it, but never greeted me. I greeted him and asked for help. Anyway, I asked about whether they had a soft cookie that had a coconut filling because my friend had gotten one there. He said they had nothing like it. He then pointed hard at every cooking and said that's what they had there. I wasn't insisting they had the cookie. I was just simply thinking of what else to get and he could've simply suggested something else. I mean, he works there - he should know what's good there. If I was working there, I would suggest something else. It isn't just about giving good customer service, it's just plain decency. He just stood there annoyed, waiting for me to go. I bought something else and I thanked him and said take care. He responded with nothing.
The staff profile their customers and they are plain racist. They were so nice to my friends because they were white. I was next in line but as soon as this lady asked for help, the server left me. More importantly, the only people that work here are white.
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