The wait wasn't too bad, 25 minutes. This was an afternoon appointment too. The staff I spoke with were all friendly and polite. The 5 stars is for Dr Fisler. I went in to have a few questionable spots looked at. She wanted me to have a spot on my eye looked at by an MD opto. After I left she called one close to me and explained the concern with them and they then called me to set something up all within an hour after leaving. I hope it turns out to be nothing but I really appreciate her concern and time she spent on her own after I left to take care of me.