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  • I had never been to Goodyear, but recently moved to the south hills and needed my SUV inspected. I knew that it definitely needed 2 new tires, that should've been it. I am so glad that my father met me there. The guy at the counter tried to tell me that they HAD TO replace all 4 tires. They couldn't only replace 2. Two of my tires were less than 3 months old. When my dad spoke up(he has been in the car business for 40 years), the guy changed his story and told him that if the other two tires were Goodyear brand, he could leave them on. Luckily they were, but how are you going to say they need replaced if they aren't Goodyear brand. I was quoted close to $370 for two tires and inspection. We had dropped my vehicle off the night before it was to be serviced. I got done with work at 6pm and they still were not done with my car. They called me at work to tell me that one of the headlights was loose, and they couldn't replace it. They said I would have to take it to the dealership & it would cost $1000 to replace. It had been loose since an accident 3 years ago, and always passed inspection anywhere else I took it. I was so mad. Then the guy tells me that they can try to "rig it" by glueing the headlight in. I agreed to that, but he didn't mention the price. I ended up paying $480, over $100 more than what was quoted! I asked why there was such a difference in price. He told me that they decided to charge me $50 for the super glue they used to glue in my headlight! They also had to change a lightbulb, so that cost $50 too? I will not take my vehicle back there. I also asked them to check on an issue I had been having with my vehicle bucking at times going up a hill. I was told that the guy that was there when I dropped my car off was not there today, and he had no idea what they found or if they even checked it. Take your vehicle to a local auto body and save yourself a lot of money and the aggravation of dealing with these crooks.
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