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  • We called 3 A/C repair places. Of the 2 who responded, we selected AHWA. I compared quotes and "approaches" to solving the "A/C not working" problem. On both repair and replace, American Home was the winner. When it came to the work, Mike, the tech was excellent. He arrived when he said he would, he explained every thing he was doing, recommended some possible alternatives that could save some money and once given the "go ahead" completed the job as promised, when promised (a motor and fan assembly). Two days later (on a Saturday morning) the unit started blowing warm air. I called the main number, explained what was happening and Mike returned within the hour. He found a failed "compressor run capacitor" (unrelated to the fan motor) he showed it to me, tested it in front of me and tested the new capacitor in front of me so I could compare readings. He replaced it on the spot. He checked the "specs" on the A/C unit, wrote them all down for me (showing how much current the unit was drawing and that it was within specifications). As the unit is fairly old, and probably "could do with replacing" as Mike put it, it was still a relief to discover it may have some life in it yet. When it's time to replace it...they'll be my first call.
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