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  • I just want to start off by saying that the service at BSpot is really good! We went during happy hour and had a great time. I ordered the Lola burger and added avocado with a side salad, onion rings, and the rosemary fries ( only 1$ during happy hour). I couldn't decide b/t fries and onion rings and I knew I needed something green. I'd never had rosemary fries before and they were delicious! I'll def have to starting adding rosemary to my fries at home! The onion rings were your standard beer-battered-fried onion ring goodness! And the burger was super delicious. My medium well Lola burger had pickled red onions and cheddar cheese. The meat was seasoned really well and the flavor combination was wonderful. The bread was buttery, toasted to perfection, and tasted heavenly with the other ingredients. I also would like to highlight the customer service. I ordered my burger medium well, took one bite and realized it came out medium rare to rare. I informed my server and let him know that I was too full from my beer and sides to eat a replacement burger. Shortly after the manager came to the table, sincerely apologized, and offered a to-go burger on the house. The server then followed up a few min later,apologized once again, and let me know the to-go burger would be out shortly. I understand that mistakes are bound to happen and I greatly appreciate the way they handled the situation and their excellent customer service skills!
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