Well I guess I should have checked Yelp before bringing my RV in for an insurance claim. Lamesa has has had my RV for over a month now and have yet to provide a complete estimate to complete the repairs. I just keep getting excuse after excuse from Bill Kuck in service about why he hasn't finished the estimate. I sent him an email yesterday saying this after he said he would have the complete estimate that day, "This was 2 weeks ago Bill. Please just let me know if you guys are too busy to do the work and I will take it somewhere else!
This is getting ridiculous!" .
This is his response ,
"sorry i have been out for two days , if you want to come and get it , go ahead."
I don't want to pick it up, I want you to do what you promised! Is that too much to ask!
I'm done with them and my wife and I are off to pick it up today and we will try to find a more professional company for our RV needs!
Very Disappointed!!!!!