About: http://data.yelp.com/Review/id/HngMKwk7Aa9y20gCHvsoOg

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About: http://data.yelp.com/Review/id/HngMKwk7Aa9y20gCHvsoOg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-09-19 00:00:00 (xsd:dateTime)
itemReviewed	El Pollo Loco
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Well since El Pollo Loco has not returned a phone call I asked them to send I will just give them a blast on Yelp. About two weeks ago a coworker and I stopped at One of their locations near the Scottsdale Airpark. We had both ordered a three piece meal. Now I've never had a problem with any of the locations I've ever stopped at before their chicken is always been nice and tender. And the food has been very good. Due to time constraints we got our food to go as we were headed back to our office. The chicken received that day it was dry and crunchy and very overcooked. I could barely eat the chicken I had received, ended up tossing most of it in the trash. I commented on the survey on the receipt that the food was unsatisfactory and that I wanted the manager to give me a call. This was approximately two weeks ago and they have still not called me back. It is because of this reason I will I will never spend any money in any of their restaurant again. If they do not care how the consumers feel about their food and the customer service why should I spend my hard-earned money and their establishment. Sept 19. Well after posting my comments on Yelp I finally heard from El Pollo Loco. They sent me a form to fill out. In which I told them about my experience. I received a phone call from one of the managers named Nick. Told him what happened. He told me they would make it right. I went in on Sept 18th for lunch after contacting Matt and they took care of me. The food was all that I expected it to and of the quality that I have come to know and love from ElPollo Loco. Thank you Nick and Matt. I will return to your fine establishment.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Gary

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