Stay away from this place!
What an abysmal experience. These people have no clue about customer service. I just went there with 6 other friends and thought I would share some facts with you:
+ We asked if we could split the check among 7. The server made a face and said something like "Seriously? Seven? I guess." A simple yes or no would have been enough.
+ We asked about the sandwiches and burgers they were advertising outside the restaurant. We were told that was from the lunch menu and we couldn't have them. Two girls walked in about an hour later and got a burger and a sandwich each. The girls told us the server said they went out to get burgers for them. Maybe we were not pretty enough?
+ One of us ordered a Caprese salad. For some odd reason, half of the plate was scolding hot. When it was handed to him across the table, he had to drop it on the table and run to the bathroom to get run cold water on his hands. Not once did they say they would comp my friend's meal.
+ After the weird salad incident, the server kept insisting on comping us drinks and apologizing to everybody EXCEPT my friend who got burned. They refilled one of my friend's glasses with the incorrect wine, and then insisted it was the same.
+ The same server who lied about the sandwich also told us he was the manager when we asked to speak to his manager.
+ When the real manager showed up he kept asking "what can I do to make this right?" I asked if he could comp the entire meal and he said "No, I'm already giving you 25% off and I fired the server; what else can I do?" How does firing the server help make our experience better?
+ They finally comped our drinks and divided the rest among everyone else. We are pretty sure they messed up the calculation and that we overpaid, but we just wanted to get the hell out at that point.
+ After we caught them lying about the burgers and sandwiches, the entire staff started behaving even more erratically and murmuring stuff to themselves while looking at our table.
Again, stay away from this place. Food was mediocre at best, and the service was godawful.