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| - I was excited to try Smoke as it's near our home and I've heard good things about their food. The restaurant is a beautiful place, with modern decor and a nice atmosphere. We chose to sit outside and the patio is a nice place to dine.
We ordered a few things and I will review each;
Smoked wings-VERY good wings, on par with some of the best I've had (I enjoy smoked wings and have had them at several restaurants). NOW the bad about the wings, we ordered a dozen with half sauced "buffalo" and the others "Korean BBQ," each were VERY good. The problem was one of the "buffalo" style was NOT a wing, not sure what it was, and really thought the waitress should have taken them back. I showed this to her, and she basically ignored it. I didn't push it as this was a father's day dinner with my wife and son.
More on this below.
We had the "3 meat" combo dish and chose ribs, brisket and smoked chicken;
Ribs-dry rubbed "spare" ribs, excellent smoke and bark. I thought the ribs were very good and would get them again.
Brisket-it was only ok, it was dry and the flavor ok (I ordered "half fatty/half lean") the bark was ok, mainly just really dry and not much flavor. I know brisket is tough to be consistent for a restaurant, but for a BBQ place, this was below average for sure.
Smoked Chicken-excellent and very tasty chicken, we would order this again for sure.
After our meal, I was really irritated with the waitress's non response on the wing "thing." I just felt she didn't handle it very well, and I wanted to make sure she understood why I was unhappy. My wife asked if she could take care of it, so she went inside and asked to speak to the manager. A person appeared from the back and presented themselves as the "manager." (My wife worked her way through school as a waiter, so she knows when another waiter becomes "the manager" and she thought this is what happened). She basically was told the "manager" would speak to our waitress.
So, between the waitress and the "manager" and the wing "thing," our dining experience was far from positive. The food overall was pretty good, but because there are a LOT of good BBQ places in Charlotte to choose from, we will go to those places that appreciate our business.
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