This was our first (and last) visit. We chose it for the patio views, which were beautiful. We arrived promptly for a 6pm reservation and by 6:20 were begging to have someone take our order. The food finally arrived at 7pm, a full hour after we were seated, and even then the tri-tip sandwich was missing the au jus and the salad looked like it had been thrown together hastily. If the food had actually been high quality much would have been forgiven, but it was only mediocre - I've had much better food at Paradise Bakery. When we asked to speak to the manager, he was defensive and said they had three birthday parties that they hadn't planned on. Maybe they should require reservations for large parties rather than letting them drop in unannounced and ruin it for everyone else? He offered us a free appetizer and glass of wine, which seemed strange after we had finished dinner. When we suggested an adjustment to the bill might be more appropriate he walked away shaking his head like we were being unreasonable. He finally came back and did adjust the bill grudgingly. Between incredibly slow service, mediocre food and a bad attitude that's three strikes and they're out.