I was passing through Phoenix airport and felt like having some green tea so decided to try Cartel Coffee Lab instead of grabbing a bottle of Snapple or PureLeaf from the freezer.
I asked for the Iced green tea ($3.75) and requested it with milk and sugar. I was told there was milk and a bottle of syrup on the counter which I could help myself with. This was a "tell" that I choose to ignore so paid the price. The barista simply poured out a measure of pre-brewed green tea from a jug into a cup and was done. I added some milk and sugar to complete my masterpiece. As expected it turned out to me bad. I was better off getting a bottle of Snapple iced tea rather than be subjected to this.
Next time will head to a Starbucks where the baristas actually know measures and proportions to make a decent green tea instead of coming to Cartel Coffee Lab.