Quality of the wash was Decent, but there were no instructions. Pulled into the wash just fine, but had to guess when to put my car back in drive and pull out. Then when I was pulling up to the interior cleaning tent area, no one guided me. I just parked my car In one of the lanes, waited for someone to come, but no one did. I just got out of my car and went inside. Overall just a lack of communication and instruction for the customer.