For me, this is a chain that really does a good job delivering a mass-produced experience.
What is most amazing to me is how fresh and tasty the tomatoes and tomato sauce are for a chain the couple of times I've gone to a Buca. It makes even simple dishes like eggplant parmesan really good.
I've also had fine experiences with the wine and tiramasu they have that can make a family or friendly gathering at a suburban chain a good time. Or you can just go with a date and start a bottle of wine and sneak the rest into to the Harkins theatre thats right by there.
The comfy booths and attentive service has always helped as well. This location also features a seemingly long lost Wilson brother waiter. You'd swear working at a suburban Phoenix Buca was part of Owen's rehab program. He's got some pretty good indie movie recommendations too.