I love DQ creations and their ice cream. This place however, does not do DQ justice. Every time I come here, it is ALWAYS dirty behind the cashier. It is easy to see all the crumbs, spilled ice cream, and trash on the floor through the drive-thru window. It's even easier to see it when inside the building. It's really disgusting to see. I usually order the cone, and it is served very sloppily 97% of the time. DQ is known for the swirl at the top. It's a talking point on their history board in the restaurant! Sometimes I don't even get a swirl on my cone! There is one employee there who holds his peers accountable and makes them re-do the cone if it is poorly made, but I'm not sure he works there anymore. More recently, I switched it up and ordered a blizzard. About 5 minutes down the road, I noticed ice cream dripping and saw a huge tear in the cup. I was too tired to go back so I dealt with it. The employees themselves are very nice, but it's their lack of meticulousness that really annoys me. The only reason I come here is because it's conveniently located. If I have time and energy, I prefer driving a few extra miles to another DQ that has better service!