I hereby update my rating to 5 stars. I recently brought my bike back here because I wanted some tires pumped and some other stuff. While I was there they replaced my seat for me (with one I just bought, not one they just had behind the counter or something idk) and I also bought a basket and they put it on 30 minutes later. I rode away feeling confident and like someone who could put things in a basket on their bike. It was empowering. I rode down Dundas singing a Hilary Duff song and then crashed into a cab.
I made that last part up!
They were all very nice and even though I was speaking like an absolute moron "how do you put air in your tires?" they were patient and helpful.