I saw Shiva and that man worked miracles. I had some pretty dicey bangs that had grown out and become unruly. I also have very fine hair, and it's extremely damaged from a bad highlight experience a few months ago. So after reading reviews, I decided to just book an appointment with whoever could see me after work. I was hoping for a cut just good enough that I could ditch the ponytail and hair clips, but Shiva gave me a style I actually love. He took time to talk to me and figure out what style would work best with my lifestyle and what I was hoping to accomplish in a look. My new cut has volume, balance, and most importantly, can grow out without being tied back into a ponytail!