I just witnessed a customer call the female employee on shift a bitch and a jerk simply for the mere fact that she was trying to explain to him that since he brought in some wet items for dry cleaning they could not be processed until dry. I could not believe my ears. This young lady was only doing her job and he went off for no reason. He didn't even give her a chance to respond back, constantly talking over her. This place is normally great with customer service and cleaning but this asshole just ruined the ambiance for this young lady and her coworker. I feel bad for the individuals who work here cause I'm sure this happens often I've just never had the misfortune to witness it until now. I can only hope his out burst was not racially charged. I also hope that the management stands behind their employees when unfortunate things like this happen. Karma will take care of him.