Here is an update to the review I gave a couple days ago. A few pieces of equipment were still "under repair" today. For the smith machine one of the pegs that holds the bar was missing in one of the most used heights/levels. And the cable machine still had a sign signifying it's "coming" repair. As you can imagine my frustration at only one cable machine available and it being probably one of the most used items in there. I mean what exactly is my membership paying for? So I went to the front desk to remind them to please have these items fixed and I received nothing but concern and professionalism. AJ greeted me as soon as I approached the desk even with other patrons in line. He listened to the issue and told me he would get right on it. Not only did he go check the equipment out but he took it upon himself to help fix the smith machine right away. And he even followed up with me apologizing for my inconvenience and letting me know he would call maintenance asap.
I'm writing this review because yes this gym gets a bad rep for being older, having older equipment, or looking outdated/messy BUT they are improving their equipment and at least one staff member there gives a fuck! Thank you AJ! I'll see you tomorrow!