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  • I also had a pretty negative experience here. A few months after getting bent over on unnecessary upsells by Camelback Toyota and their shady service department, I decided to give Big Two a try since they had a brand new facility and were much more convenient in terms of their location. I brought my vehicle in for a standard oil change, and lo and behold, the service writer comes back to me with claims that I need to flush my fluids and have additional work performed. I told them absolutely not, just finish my oil change and that's all I have the time and money for today. He continued to try and talk me into these unnecessary additional services, unaware that I'd already fallen for that trick once at Camelback, and there was absolutely NO way my car required these bogus services (again!) only a few thousand miles later. These people are crooks, my guess would be that they adhere to these business practices to help pay for their nice, new facility...but quite frankly, I'm not gonna help you foot the bill for it by paying for imaginary services that I don't need.
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