Just like an east coast Rita's...walk up window with outdoor seating. Luckily here there are canopies to keep the blazing sun off of you.
Rita's makes great water ice...thin texture, consistent flavor. The custards are amazing as well. For some reason strawberry ice is hard to come by (I think I have come across it at Rita's only once in AZ) but if they have it, I highly recommend it in a gelati with chocolate custard or that same combo as a misto shake.
Sign up for the app so you can use the virtual punch card, but you can also pick up a physical card too. Extra punches depending on the weather...the higher the temp, the more punches.