I visited Palette soon after it opened at 11AM on a Wednesday. I was seated and taken care of right away. Even though I was in a seat that was kind of hidden, my server checked on me every few minutes. I didn't have any of the service issues other people have noted on Yelp, but then, I was also one of the first customers of the day.
As for the food--oh my. I ordered the Mission Fig Salad. It was gorgeous. I should have taken a picture of it. The lettuce was green and purple with the full chicken breast neatly sliced to one side. Big crumbles of blue cheese, sliced fig, and candied pecans dappled the outer edge like Christmas presents beneath a tree. The balsamic vinaigrette complemented the sweetness of the figs and pecans in a wonderful way; sweet, but not too sweet. It's a big salad but it's not a heavy salad, not like a chop salad might be at another place. I didn't have any leftovers.
Also, it came with a toasted slice of bread. It was perfectly done--crunchy but not hard. It tasted very fresh with just the right amount of butter.
The cost ($13.50) was more than most salads at restaurants, but considering the local ingredients, I thought it was quite reasonable. I would absolutely eat at Palette again. I'd love to try some of their other salads.