Took my little Yorkshire Terrier pupper here a few weeks back. I have a very shy dog who does not enjoy interacting with new people. Finding him a groomer has been difficult over the years and you can tell whether the dog has or has not enjoyed their experience upon picking them up. The staff at Second Tub was very kind and accommodating of his shy nature. I got the full spa package, they took up to 3 hours but upon arrival I found myself looking at a completely new dog! They gave him exactly the cut I requested. My only complaint would be the prices.. they are simply too high. $90 for a full groom? For a small dog? Aside from this, it was a great experience. If you have the money, "treat cho dog"!