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| - This establishment needs a lot of work.
I've dined at Cibo before on King and at Yonge and Eg. It seems like a no brainer that because I love wine and love the venue, why not host my birthday dinner here?
I couldn't be more wrong.The familiar but new thing didn't pan out.
From the expected knowledgeable event planner, to the friendly hostess, to the experienced server, all the way over to the accommodating managers - we were disappointed. The event planner made a mistake with our party (parties of 10 do not HAVE to order from social menu), the hostess was inattentive and asked our party to escort themselves ("you can walk around and find your party..."), the server was absolutely inexperienced (poured the glass to taste and continued to fill the same glass), and managers accommodated by throwing the event planner under the bus and...that's about it.
We were told that for a party of 10 or more we MUST order from their social menu (fixed menu, options: $45, $55, $65). A menu that both the front of house and back of house could not execute or deliver. We waited a random assortment of times for items on the menu. In between dishes we would wait 10...40...12..19...then a good 60 minutes (yes, we were there for 5 bottles of wine and 3 hours). Only to find out that we didn't have to order from the social menu and you know what... maybe we did't have to order from there at all!
I mean, we all know you get what you pay for but we definitely did not pay a bill of $900 for that.
In hindsight - I would have spent both my dollars and experience points dining somewhere else.
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