I didn't like the fact that when I checked in I ask for a late check out and the manager said yes you can check out late. The next day the staff was knocking on my door for check out, but I had a late check out. So I go down to check out the hotel. The manager was telling me that I was lying about my late check out, so she called the manager that check me the day before. She found out that I was telling the truth. Never apologize for the inconvenience. The manager need to have better communication skills with their staff. I would never recommended this location to anyone. Sirserly, Terry Morrow