These ladies and gents should get awards.
This place was packed when I took my TSX (when i owned one) in with some issues. Was easy and they were super understanding that I was on military travel and only had the one car/no rental option. They handed me some keys for a newer ILX and said they would call me when they had the diagnostic done.
They had to keep my car over the weekend due to the amount of work that needed tk be done, and let me keep the loaner over the weekend (didn't even have to put gas in it!). That was a huge help.