I had to post a review about my experience today. I go here often because I love how fresh their drinks are, however, this experience wasn't so pleasant. I found/drank two hairs in my boba drink!!! How disgusting and disappointed. This has never happened to me before at this place. There was a different girl who did make our drinks so probably that made a difference? C'mon now, please, while you make our drinks wrap your hairs up in a net not just a beanie or a cap. I am very disgusted by today's experience and will probably have to stray away from this place for awhile. I URGENTLY ask for your staff to wear some sort of hair nets while making people's drink because you will find unhappy customers, whom are your frequent shoppers. Very disappointed today. I had to rate this place a 3, unfortunately.