While on vacation to Bryce, my camera strap broke and my Canon 6D took a nose-dive. It popped the shutter, and it nearly ruined my vacation...
Once we got to Phoenix, I found Arizona Camera Works by chance, and I told the owner that I had a limited window (24 hours) to get the camera repaired. The repair would have been nearly $600 through Canon Pro Services, but Morris was able to finish the repair within a day, and it was 1/3rd the price of Canon's repair.
Quite simply, in 16 years as a professional shooter, I've seldom come across people with the knowledge and service level that ACW has. I was totally impressed, and may even consider sending my equipment out of state to Arizona just because of the quality service that this company provides. Very very very pleased.